Effective Date: 8/31/2017

 

Privacy Policy

 

At www.CaseAide.org we value your privacy. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website and resources.

What personal information do we collect from the people that visit our site or use our services?

When registering on our site, as appropriate, you may be asked to enter your email address, create a password, provide credit card information or provide other details to help you with your experience.

When do we collect information?

We collect information from you when you contact us via our site or register as a user for any service. This is done in order to respond to inquiries, establish administrative accounts and activate general user accounts. It is important to note that registration requires you to provide your email address, password and credit card information.

How do we use your information?

 

We use your information to provide our services to you, to communicate with you about your use of our services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes. We may use the information we collect from you to personalize your experience and allow us to deliver the type of content and product features you are most interested in.

 

How do we protect your information?

  • We do not use vulnerability scanning and/or scanning to PCI standards.

  • We only provide guides and information.

  • We never ask for dates of birth, social security numbers, physical addresses, telephone numbers.

  • We use regular Malware Scanning.

  • We use a 3rd Party Payer, Braintree, a PayPal Service (https://www.braintreepayments.com/) ; therefore, personal credit card information in it’s entirety is not stored on our servers.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

 

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. We have implemented commercially reasonable precautions, including, where appropriate, password protection, encryption, and internal restrictions.

 

Please be aware that despite our best efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or credit card information for any activity on your account via unauthorized password activity.

How long do we retain your information?

 

We retain your personal information during the time you are a registered user of our services and/or until responses to inquiries have been satisfied.

 

Do we use 'cookies'?

 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and expedite your login process. They are also used to help us compile aggregate data about site traffic and application interaction so we can offer better user experiences and tools in the future.

 

We use cookies to:

  • Understand and save user's login information for future visits.

  • Compile aggregate data about site traffic and site / application interactions in order to offer better site experiences and tools in the future.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. 

 

If users disable cookies in their browser:

 

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. More specifically, turning cookies off will require each user to login every time they access our site / resources.

Access to my personal information 

 

You may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.

 

Third-party disclosure

 

We do not sell or trade your Personally Identifiable Information to outside parties. This includes website hosting partners and other parties who assist us in operating our websites / applications, conducting our business, or serving our users. It is important to note that we may release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

 

Third-party links

 

We do not include or offer third-party products or services on our websites or resources.

 

Third-party payer

 

We use Braintree, a PayPal Service, which is a full-stack payments platform that makes it easy to accept payments on our website. This assures our companies PCI compliance, offers innovative technology for payment processing and is backed by one of the world’s most trusted and established brands, PayPal. – See more https://www.braintreepayments.com

 

Apple In-App Purchases

In-app purchases are extra content or subscriptions bought within apps on your iOS device. We use auto-renewing in-app purchases as a method to sell our content on the Apple PlayStore. Here users purchase monthly access to cloud storage via our subscription model. Users are charged on a recurring basis until they decide to cancel. Users have to authenticate their Apple ID to make in-app purchases, and as such, Apple securely processes all payments made through in-app purchases - See more at: https://support.apple.com/en-us/ht202023  

To manage Apple subscriptions see more at: https://support.apple.com/en-us/HT202039

Third-party analytics

 

We do use automated devices and applications, such as Google Analytics, to evaluate usage of our site and services. We also may use other analytic means to evaluate our services. We use these tools to help us improve our services, performance and user experiences. We do not share your personal information with these third parties. – See more at: https://www.google.com/policies/privacy/

 

California Online Privacy Protection Act

 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.

  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

  • You will be notified of any Privacy Policy changes on our Privacy Policy Page

  • You can change your personal information by logging in to your account

How does our site handle Do Not Track signals?

 

We honor Do Not Track signals and Do Not Track or plant cookies.

Does our site allow third-party behavioral tracking?

 

We do not allow third-party behavioral tracking.

 

COPPA (Children Online Privacy Protection Act)

 

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old. We do not let third-parties collect PII from any user, including children under 13. 

 

Fair Information Practices

 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

 

We will notify you via email within 3 business days if a data breach occurs.

 

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:

 

Register you as an administrator or user, respond to inquiries and/or other requests or questions.

 

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.

  • Identify the message as an advertisement in some reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third-party email marketing services for compliance, if one is used.

  • Honor opt-out/unsubscribe requests quickly.

 

If at any time you would like to unsubscribe from receiving emails, you can email us at

 

support@casaide.org and we will promptly remove you from ALL correspondence.

 

Contacting Us

 

If there are any questions regarding this privacy policy or you would like to make a complaint, you may contact us at support@caseaide.org.

 

Changes to this Policy

 

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site, at www.caseaide.org. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our site.

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