Terms of Service


Welcome to www.caseaide.org. This website is owned and operated by CaseAide Inc. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'). CaseAide Inc. licenses its cloud-based platform and resources and provides related services pursuant to these terms of service agreement. This agreement is a legal contract between you (if you use CaseAide Inc. software and services in your capacity as an individual) or the legal entity you represent (e.g., your employer) (You). Please read the terms of this Agreement carefully. By using any of the company's software, you agree to be bound by this Agreement. If you do not agree to the terms of this agreement, do not proceed in using any of the company's software.

This agreement is in effect as of August 31, 2017. 

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions. 

Responsible Use and Conduct 

By visiting our website and accessing the information, resources, services, products, and tools we provide you, either directly or indirectly (hereafter referred to as 'Resources'), agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.  

Wherein, you understand that:  

a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, credit card information, contact details, etc.) as part of the registration process, or as a part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.  

b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.  

c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.  

d. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.  

e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.  

f. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.  

g. We may provide various input and communication tools on our website, such as ticketing (issuing tracking and case management) and snippet input (titles, section, body and complimentary entry sections, etc.). You understand that generally we do not pre-screen or monitor the content posted by users of these various input/communication tools, which means that if you choose to use these tools to submit any type of content to our site/s, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, input, share, or otherwise distribute any content that:  

i) Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
ii) Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
iii) Contains any type of confidential client information or personal information;
iv) Impersonates any person or entity, including any
www.caseaide.org employees or representatives.

We have the right at our sole discretion to remove any content that we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, confidential or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.  

h. We do not assume any liability for any content posted by you or any other 3rd party users of our website/s or services. This only refers and applies to content posted via open input/communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources.  

i. You agree to indemnify and hold harmless CaseAide Inc. and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.


Limitation of Warranties 

By using our website/s, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that:
i) the use of our Resources will meet your needs or requirements.
ii) the use of our Resources will be uninterrupted, timely, secure or free from errors.
iii) the information obtained by using our Resources will be accurate or reliable, and
iv) any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Furthermore, you understand and agree that: 

v) any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
vi) no information or advice, whether expressed, implied, oral or written, obtained by you from CaseAide Inc. or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

j. Any free free account issued within the CaseAide Inc. Beta account are subject to termination for the following reasons:

i) inactive accounts older than 30 days from initial issuance. 

ii) inactive device keys older than 30 days from initial issuance. 

Limitation of Liability 

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. CaseAide Inc. will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply. 


All content and materials available on our site/s and Resources, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of CaseAide Inc., and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on our site/s is strictly prohibited, unless specifically authorized by CaseAide Inc.

Termination of Use 

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information. 

Governing Law 

Our website/s are controlled by CaseAide Inc. They can be accessed by most countries around the world. By accessing our site/s and Resources, you agree that the statutes and laws of our state, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of our site/s and the purchase of any products or services through our site/s. 

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts. 





Subject to your compliance with the terms and conditions of this agreement, CaseAide Inc. hereby grants you, solely during the term of this Agreement, a non-exclusive, non-transferable, revocable license, without rights to sublicense, to incorporate libraries and APIs that are included in our companies software into your applications, sites or systems. CaseAide Inc. does not grant any rights to reproduce or distribute such libraries and APIs together with your applications, sites or systems or to access, use, perform and display the company software via the Internet. 

Contact Information 

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:

CaseAide Inc.



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